Village of Palatine Warns of Bogus Calls from Electricity Suppliers

The Village of Palatine is warning customers who are part of the electrical aggregation program to beware of unsolicited phone calls from electricity suppliers claiming to be affiliated with the village, according to the Village of Palatine website. 

Residents who are part of the program receive electrical power though Integrys Energy Services, and are advised to ignore such calls. 

In 2012, Palatine residents overwhelmingly approved a referendum that authorized the Village of Palatine to negotiate lower electricity rates for residents and small business. 

Those who participate in the program supplied by Integrys still should receive a bill from ComED, who continues to deliver the energy and handle billing and customer service, including issues with service and repairs. 

For more information, contact Integrys Energy at 877-585-3431 or visit their website at www.integrysenergy.com/il-palatine. You can also contact the Village of Palatine at 847-359-9050.

If you would like to file a complaint against individuals who have claimed to be retail electricity suppliers, contact the Illinois Commerce Commission’s Consumer Services Division at 800-524-0795 or visit www.icc.illinois.gov/consumer/complaint.