.

I-PASS Computer System Hits Snafu

I-PASS users could see unexpected activity in their bank accounts.

The Illinois Tollway's I-PASS system erroneously began a cycle of account charges and refunds on Dec. 9 to I-PASS accounts that were scheduled for automatic balance replenishment.  

As a result, I-PASS customers may notice unnecessary charges and refunds from the Illinois Tollway on their credit and debit cards.  

Tollway officials are working to ensure that all I-PASS automatic replenishment accounts have been correctly refunded. They are also working with banks to ensure that customers do not incur overdraft fees as a result of this computer problem.   

I-PASS customers with questions about their accounts may call the Illinois Tollway's customer call center at 1-800-824-7277.

Boards

More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »