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New Ice Cream Shop & Eatery Opens in Downtown Palatine

Rock N Roll a la mode, located at 45 N. Bothwell Street, opened for business on June 1.

It wasn’t until Tyler and Janice Holcomb had their son, Gunnar, that they realized downtown Palatine was missing a kid-friendly place for families to get a treat and hang out.

So after two years of planning, on June 1 they opened their own ice cream shop called Rock N Roll a la mode, located at 45 N. Bothwell Street.

“Downtown Palatine has been known for its bars, and that’s great,” Tyler said, “but hopefully this is the start of some retail and fun things for families to do as well.” Janice added, “There’s so much potential here in downtown Palatine.”

In addition to ice cream cones, shakes and malts, Rock N Roll a la mode also has hot dogs, burgers and fries on the menu, as well as a candy wall. But what the Holcomb’s think is the biggest selling point is the premium brand of ice cream that they serve.

“Anytime we’d eat dinner in downtown Naperville, we’d always go to the same ice cream shop,” Janice said.

So one day they asked what brand was being served and they learned it was Chocolate Shoppe ice cream, a premium brand of ice cream made in Wisconsin.

“We called the company, got a response that same day and rented this spot in September,” Janice said.

Since then, the couple have been working to create a fun atmosphere inside what used to be Gumbo A Go-Go. Inside there are two guitars that hang on the wall, as well as ample indoor and outdoor seating. They even built a stage in the corner for kids to sing karaoke.

Tyler, who is the bassist in the 80’s cover band, Hi Infidelity, and was also the lead singer for Hairbangers Ball and ARRA, said that’s where the restaurant’s rock ‘n’ roll flare comes in.

Although the restaurant has only been open a week, Tyler and Janice said business is doing great.

“Customers are coming in and are saying ‘This is exactly what we’ve talked about for down here’ or ‘This is what Palatine’s been missing,’ Tyler said. “That’s been hugely gratifying to come in and see people smiling and enjoying it and seeing a need being met for folks down here.” 

KingPalatine June 08, 2012 at 02:19 PM
They need to add more tables both inside and outside.
Bucephalus June 08, 2012 at 02:50 PM
I just ate there yesterday. Their fries were some of the tastiest I've had in a long time. And their ice cream flavors are very interesting. I'm saddened that they don't have a cherry flavor, but the blueberry cheesecake was totally delicious. I'll be heading there again many times.
Vicki Wilson June 08, 2012 at 04:11 PM
The place is very cute. I agree they need more tables. I thought the fries were just okay. Will definitely go back for the ice cream but not for the food unless they add a salad or a veggie burger. Very clean and nicely decorated. Candy wall is cute but not necessary (kids do not need any more candy and parents do not need another thing to say no to - ice cream is enough of a treat!) and the space could be used for another table.
Vanessa June 08, 2012 at 05:22 PM
Service is insanely slow. I didn't even stay to try the food (which didn't look very good) or ice cream (which looked awesome) because it took them 20 minutes to help the four people in front of me. The ice cream looked so good that I might just try it again though.
Craig Apelbaum June 08, 2012 at 08:37 PM
Very good people.
Norma Holmes June 11, 2012 at 04:01 PM
Waiting in line for something really good is OK. Remember the OLD Dairy Queen (where Photo's Hot Dog is now)? We would wait 30 + minutes in a winding line with the kids after baseball games etc. Talked to a lot of nice people and had a bunch of laughs ! Great time ! Always got a great treat too !
Gina June 11, 2012 at 07:47 PM
Just remember - they've only been open 10 days. They're still working out the kinks and training staff. Give them a chance -- you won't regret it.
MJE June 11, 2012 at 09:46 PM
Sounds like it's worth a try, at least for the ice cream!
Skip June 19, 2012 at 02:36 AM
This is a great place, and I think they're off to a great start. A few suggestions would make it even better though. First, it would be nice to see more on the food menu than fast food. The hot food should be prepped and cooked in the back, especially since the first thing that greeted us with the not-so-pleasant smell of fried food. This may seem like a small thing, but off-odors can kill the flavor of premium ice cream. Finally, it would be nice to see a door or something that breaks the view of dirty rags and other things in the kitchen. These are just suggestions. The more important details are that the ice cream is great, the decor is modern and welcoming, and the business is a welcome addition to the downtown area!

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